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Policy

Privacy

Your privacy is important to Pup’s PetSupply. We pass all personal account information through our secure service to ensure that your data is safe. We will never exchange or sell data from our customer database.

 

What information do we collect?

When ordering, registering on our site or subscribing to our newsletter, you may be asked to enter your name, email address, mailing address, phone number or credit card information, when appropriate.

 

Visiting our site, however, can be done anonymously.

 

For what purposes do we use your information?

Any of the information collected from you may be used in one of the following ways to:

 

-       Personalize your experience

(Your information allows us to better respond to your individual needs.)

 

-       Improve our website

(We continually strive to improve our website and what we offer based on the information and feedback you provide to us.)

 

-       Improve customer service

(Your feedback and information helps us to respond more effectively to customer service and support requests.)

 

-       Process Transactions

(Your information, both private and public, will not be sold, transferred, exchanged or given to any other establishment for any reason whatsoever, without your consent, other than for the sole purpose of delivering the purchased product or service requested.)

 

-       Send periodic emails

(The email address provided by you during order processing may be used to send you information and updates regarding your order, as well as occasional company news, updates, information regarding related product or services, etc.)

 

Note: If at any time you would like to stop receiving future emails, at the bottom of each email are detailed instructions to unsubscribe.

 

How do we keep your information protected?

We have implemented a broad range of security measures to maintain the safety of all personal information when you place an order or access any personal data.

 

We use only a secure server. All provided sensitive/credit information is conveyed through Secure Socket Layer(SSL) technology and encrypted into our payment gateway provider’s database,which is available only to authorized personnel with special access rights who are required to keep all information confidential.

 

After each transaction, private information such as credit cards, financials, social security numbers, etc.,will not be stored on our servers.

 

Do we use cookies?

Yes. The purpose in using cookies,which are small files that are transferred to your computer’s hard drive through your Web browser, is to help us remember and process the items in yourshopping cart and compile aggregate data about site traffic and site interaction, thus enabling us to offer better tools and features for users. We retain the right to contract with third-party service providers to assist us in further understanding our site users. Such providers are never permitted to use information that is collected on our behalf, only to help us better conduct and improve our services and business.

 

If you choose, your computer will warn you every time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. As with most sites, some of our services may not function properly when cookies are disabled, however, placing orders will always be possible over the phone or by contacting customer service.

 

Is your information disclosed to outside parties?

We do not transfer, sell or trade your personal information to outside parties. This does not include trusted third parties assisting us in the operation of our website, servicing you or conducting our business, inasmuch as these parties agree to keep all information confidential. We retain the right to release information when appropriate to comply with the law, enforce our site policies and protect rights, property or safety. Non-personally identifiable visitor information may be given to other parties for advertising, marketing, or other uses.

 

Third Party Links

At our discretion, we may offer products or services on our site from third parties. Such parties have separate and independent privacy policies. Therefore, we have no responsibility or liability for the content and activities of such linked sites. Nonetheless, we seek to protect the integrity of our site and are open to feedback regarding these sites.

 

California Online Privacy Protection Act Compliance

We value your privacy and have taken necessary precautions to remain within compliance with California Online Privacy Protection Act. As such, we will not distribute your personal information to outside parties without your consent.

 

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act) and do not collect any information from anyone under the age of 13 years old. Our website, products and services are directed to individuals who are at least 13 years old and older.

 

Online Privacy Policy

This online privacy refers to information collected through our website and not to information collected offline.

 

Your Consent

By using our site, you are consenting to our privacy policy.

 

Changes to our Privacy Policy

If we so choose to change or update our privacy policy, all changes will be posted to this page and/or update the Privacy Policy modification date below.

 

This policy was last modified on June 4th 2010.

 

Contacting Us

If you have any questions regarding our privacy policy, you may contact us using the information listed below.



F&E Enterprises
130 South LaSalle
Beatrice, Nebraska 68310
USA

customerservice@pupspetsupply.com
1-877-787-7123
http://www.pupspetsupply.com

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Pup's Pet Supply, Pet Supplies & Foods - Retail, Beatrice, NE


Please call Cindy at 1-402-223-4433 if you can't find what you are looking for!

***Our shipping area is down, for orders please contact Gary at Customer Service with your order and your address and phone number***